Parents in Partnership Stockport



IAS Services


About Information, Advice and Support Services


IAS Services have a duty to provide information, advice and support to disabled children and young people, and those with SEN, and their parents. They are statutory services which means there has to be one in every local authority.


They are free, impartial and confidential services.


Local authorities must arrange for children with SEN or disabilities for whom they are responsible, and their parents, and young people with SEN or disabilities for whom they are responsible, to be provided with information and advice about matters relating to their SEN or disabilities, including matters relating to health and social care.


SEND Code of Practice 2014, DfE

From the 1st September 2014 Parent Partnership Services (PPS) in every local authority will evolve into Information, Advice and Support (IAS) Services. Each IAS Service will provide support similar to that of a PPS, although the type of support, and who is entitled to receive it, has been significantly expanded.


Information Advice and Support Services – Key Points


•They are statutory services that provide information, advice and support to disabled children and young people, and those with SEN, and their parents.


•They are required to be impartial, accessible and free.


•Parents, children and young people should be involved in the design of their local IAS Service.


•IAS staff should be independently trained.


•The obligations and expectations of an IAS Service are set out in Chapter 2 of the SEND Code of Practice.


•The standards expected of IAS Services can be found in the IASS Network Quality Standards.


•IAS Services will differ greatly from authority to authority, with variation in size, capacity and resources.


What kind of things should they provide?


•IAS on subjects including local policy and practice, the Local Offer, personalisation, Personal Budgets, the law on SEN and disability, health and social care.


•IAS through the EHC assessment and planning process.


•A phone helpline.


•Confidential and impartial IAS to young people (16+) on their own, if requested.


•Individual casework, representation and support in preparing for and attending meetings.


•Help in filling in forms and writing letters/reports.


•Support on exclusions.


•Support in resolving disagreements, including mediation and tribunals.


•Signposting to local or national sources of advice, information and support.


•Links to local parent support groups and forums.

Follow Us

KIDS and link to National IASS

Stockport Special Educational Needs and Disabilities Information Advice and Support Service or SENDIASS is a free, confidential and impartial service for parents and carers, children and young people (up to 25 years).  Stockport SENDIASS offers independent support for parents and families who have children and young people with a SEND.  We also provide this independent advice directly to young people aged 16 to 25 years with a SEND.


Our experienced team of local advisors offers impartial, confidential advice and support on all matters relating to SEND.  Our aim is to enable you to make informed decisions.


How does the service work?


The type and range of support offered includes:


  • Information regarding the local offer, local policy and SEN/ disability law from independently trained staff.
  • Advice for parent/carers, children and young people on gathering, understanding and interpreting information and applying it to their own situation.
  • Personalisation of personal budgets.
  • Information on the local authority’s processes for resolving disagreements, its complaints procedures and means of redress.
  • Signposting children, young people and parents to alternative and additional sources of local and national information, advice and support.
  • Individual casework and representation where needed including support in attending meetings, contributing to assessments and reviews and participating in decisions about outcomes for the child or young person.
  • Support for parents and young people in managing mediation and appeals to the SEND Tribunal


Who is the service for?


Families involved in the new Education Health and Care assessment and planning process and those transferring from Statements of SEN and Learning Difficulty Assessments over to an Education, Health and Care Plan.


Young people 16 and over can access the service in their own right or with the support of their parents.


How much does it cost?


This service is free.


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